So recently I have had what I consider the worst customer service experience in my life. I made the mistake of transferring credit card debt into a Capital one card. I accidentally paid one payment 24 hours early and it was applied to the same month. Next month it showed a late fee as a result of not receiving a payment. Spoke with probably 20 people each month since May to resolve this issue. Their response is we cannot change it what we can do as a one time courtesy we can take the late fee off. My point, I didn't make a mistake I have had many credit cards and none of them ever applied it to the same month they would simply show as current. So word to the wise if you have a Capital One credit card and you have not made a mistake I hope you never do. If you have spoken to financial advisors they will forewarn you not to open up with them. Unfortunately for me it was after I already had the account I found out they are the worst. Further, if you ever call you will be transferred to India or wherever it is and then you will finally speak to someone who is fluent in English but coincidentally is in Canada.
You know what is wrong with this country? No one is controlling credit card companies b/c they pay off the big guys like Transunion and Equifax...I think there is something wrong with this country where we depend on credit cards b/c they are revolving accounts hence build our credit...but as soon as you make a tiny mistake your credit is toast. So I say screw credit, screw Capital One I will spend the rest of my life advocating credit card free financial plans and show people that in fact life does go on without them.
If even hundred thousand of Denver residents get rid off their credit cards and pay them off we may not have such a high foreclosure rate. I would not be sad to see Capital one or any other company like Discover go out of business who cares we have too much of everything and it has not moved us foreward rather step closer to financial demise.
Whew that felt good. Just for the record this is my opinion and my frustration. I do pay off my bills monthly and my goal of course with every other 30 yr someone is to pay off the debt. So I understand if commentary comes back to be negative b/c I placed myself to be in this position, hence I can deal.
